After the customer selects the design(s), the Company will issue a Pre-sale Order based on the estimated gold weight of the goods and collect the full deposit stated therein.

On the collection date, the Company will calculate the final selling price based on the actual gold weight of the goods and the gold price shown on the Pre-sale Order, and issue a Sales Invoice. The deposit paid will be applied towards the purchase price and the customer shall pay the balance; if the final selling price is lower than the deposit paid, the difference will be refunded.

Detailed calculation method:

Where a commission and/or labour charge waiver applies, the above commission and labour charge shall be adjusted accordingly.

If the HK JEBN gold selling price at the time of collection is lower than the gold price shown on the Pre-sale Order, the Company will provide the "Price Assurance Offer" as follows:

(a)       The Protection Amount is the decrease in gold price as calculated under (b), capped at one per cent (1%) of the Estimated Gold Value shown on the Pre-sale Order.

(b)       Decrease in gold price = Actual gold weight of the goods (tael) × (Gold price shown on the Pre-sale Order − HK JEBN gold selling price at the time of collection) (per tael)

(c)       This offer applies only to Gold Jewellery Products (excluding pure gold grains and gold bars) ordered at the regular price and does not apply to commission, labour charges, in-stock goods or products already subject to other promotions.

Amounts stated herein shall be calculated in Hong Kong dollars in Hong Kong and in Macau patacas in Macau.

This offer is subject to the Company's Gold Jewellery Products Terms and Conditions and other relevant terms and conditions. In the event of any dispute, the Company's interpretation and decision shall be final. In the event of any discrepancy between the language versions hereof, the Traditional Chinese version shall prevail.